It simply amazes me at how some consumers think when they order a puppy online it's coming from a Top USDA licensed kennel. In fact, the majority are coming from some of the worst breeding facilities in the USA. Much of this has to do with some of the animal activists telling people,"Good breeders don't sell puppies through pet stores". So wrong, I have so many dog breeder friends who give me their puppies because they know of the care we give them and the GREAT homes we get for our puppies.
It's a shame how many people purchase "UNFIT" puppies online and what make it worse is the consumer has absolutely no recourse. People come into the boutique all the time to buy food and merchandise with their new puppy that they picked up at the airport. Much of the time the puppy doesn't even look like the breed they researched and selected from an online breeder. We make sure to educate the new pet owner on the care of the puppy. We advise them to see a vet as soon as possible to make sure the puppy is thriving.
You certainly can acquire a puppy from a store or a local breeder and still have an issue, However at least they can help you with a resolution. Don't think for one minute that any breeder or a store has never had a problem, if they tell you this it's simply not the truth. I am so careful with my puppies, however it's a living breathing item and they can get colds and coughs. I find it absolutely unacceptable for anyone to send home a puppy that they know it is not healthy.
I remember a few years ago in my boutique a family purchased a Havanese puppy after much thought was put into it. My policy has always been to allow only purchasers to handle the puppies because they can get sick or become hypoglycemic. The people purchased the puppy and went on vacation and while she was away sent in their parents and cousins and friends all to play with the puppy knowing full well what my policy is. The dog went home and sure enough broke with an upper respiratory infection. The customer came in and was almost abusive NEVER dare owning the fact that her ignoring my policy is what most likely made the puppy sick. This is another example of how a person can say they purchased a sick animal from a store. Remember, there is usually three sides to every story.
What I'm trying to convey is there are good pet stores and bad pet stores........there are good breeders and bad breeders........always check with the Better Business Bureau and Department of Consumer Affairs.
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